ChillMind LogoChillMind

Privacy Policy

Your mental health data deserves the highest level of protection. Learn how we safeguard your privacy.

Last updated: June 3, 2025

Privacy Overview

At ChillMind, we understand that your mental health information is deeply personal. This Privacy Policy explains how we collect, use, and protect your data when you use our platform.

End-to-End Encryption

All your journal entries and assessment data are encrypted both in transit and at rest.

Zero-Knowledge

We cannot read your personal journal entries - only you have access to your private thoughts.

No Selling

We never sell your data to third parties. Your mental health is not a commodity.

What Data We Collect

Account Information

  • • Email address (for authentication)
  • • Name (optional, for personalization)
  • • Profile picture (optional)

Mental Health Data

  • • Assessment responses (PHQ-9, GAD-7, PSS)
  • • Journal entries and mood tracking
  • • Progress metrics and trends
  • • AI interaction logs (anonymized)

Technical Data

  • • Device type and browser information
  • • Usage patterns (for improving UX)
  • • Error logs (for debugging)

How We Use Your Data

Primary Uses

Generate personalized insights and recommendations
Track your mental health progress over time
Provide AI-powered emotional support
Improve platform features and user experience

Data Processing

All data processing happens on secure, encrypted servers. Machine learning models analyze patterns in anonymized, aggregated data to improve mental health insights while preserving individual privacy.

Data Sharing Policy

We Never Sell Your Data

Your mental health information is never sold, rented, or shared with advertisers or marketing companies.

Limited Sharing Scenarios

Emergency Situations:If we believe there's an imminent risk of harm, we may contact emergency services.
Legal Requirements:Only when legally compelled by court order or subpoena.
Service Providers:Encrypted data with vetted partners (hosting, analytics) under strict agreements.

Your Privacy Rights

Access & Export

Download all your data in a readable format at any time.

Correction

Update or correct any inaccurate personal information.

Deletion

Request complete deletion of your account and all associated data.

Portability

Transfer your data to another service in a structured format.

Opt-out

Disable data processing for personalization while keeping your account.

Transparency

Request detailed information about how your data is processed.

Questions About Your Privacy?

Our Privacy Team is here to help you understand and exercise your rights.